MFC hung up call on me

Got a call now from a consultant from MFC. I"m very upset. When i questioned the authenticity of the questions she was asking on my account and told her to make a note on the system about payment made she hung up on me when i told her i won't call her call centre. My husband last week was almost ****med by someone pretending to follow up on an account of his, which i did tell her and she hung up. I want an official response from this consultant and MFC regarding this, I was rudely treated and no one working at a bank should treat a customer like this. Call was today, time 14:20 and my details are in the complaint. I want a copy of the recording and a written response from her detailing her actions and what management has done about this. Too many people get away with nonsense like this and i'm tired of this.