JP
Jean P

1 reviews | Active since May 2019

23 Apr 2021, 14:26

MFC Horrible service

I'm really not happy with their service as I've been phoning for a while to get something small sorted to be able to login online and view my account and after several at least 4 times they told me they need to register my number as the main number on their system and that they are working on it and to wait 24-48 hours which I've done now 4 weeks in a row and still same thing nobody knows what is going on and promise to get it sorted and then we start again.

Also phoned the customer support to complain about delivery driver for NATIS paper for my other vehicle and the guy just puts the phone down in my ear.......

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply23 Apr 2021, 15:48
Official

Good Day Jean Du Preez


We acknowledge receipt of your complaint.


A complaints resolution specialist with contact you soon.


We do apologise for any inconvenience caused.
 

Regards
Julaine Miles