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Brian B
1 reviews | Active since Mar 2012
19 Dec 2015, 06:59
MFC HAS NO IDEA
So I financed a car and about a month later I got a call offering me a tyre and rim policy, seemed ok so I did a telephonic sign up. That was around 8 months or so ago. To date i have still not received a copy of my policy even though I have requested it twice. Yesterday I called in to lodge a claim, I was told the docs would be sent via email, guess what nothing ? Useless thats all I can say !!!!<br> <br> Policy TNTR038661 apparently !!!
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Motor Finance Corporation's replyOfficial
21 Dec 2015, 08:33Hello brianbanks,
I apologise for the poor service received and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a resolution specialist will be in contact with you to provide feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service received and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a resolution specialist will be in contact with you to provide feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply21 Dec 2015, 08:33
Official
Hello brianbanks,
I apologise for the poor service received and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a resolution specialist will be in contact with you to provide feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service received and dissatisfaction caused.
Your concerns are noted and have been referred for investigation.
I confirm a resolution specialist will be in contact with you to provide feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***