MFC Harassment

You make an arrangement with MFC on Monday, on Tuesday the call again blaming and shaming that no commitment is made, you tell them again the same arrangement, Wednesday comes again blaming and shaming you that no commitment is made, you tel them same arrangement as you did on Monday and now Tuesday, and Thursday comes and the same process repeats day after day, good God how persistent and useless can a cal centre be, I have never came across this form of harassment, AVOID MFC AT ALL COSTS IF YOU CAN