1 reviews | Active since Jun 2012
Mfc financing dealers "service and delivery" fee with out query
I bought a brand new haval h1 2018 model. Advertised at 179 000. Now there is a 3 in 1 care wash thats standard yet im charged as a extra almost R2000. There on my copy it sais "on the road fees" that is mandatory yet also its charged as a extra almost R5000. On Mfc copy it is called service ane delivery charge, i collected the vehicle myself. These additional charges should either be included in displayed price or not at all. How can bank just finance extra stuff like this. I have tried dealer direct with 0 luck. Im told its mandatory well thats not good enough its a extra i dont want. I want this matter behind me. Buying a new vehicle is meant to be a happy time.
Good day deathspy
We are sorry that you feel that way. Kindly provide us with your ID number so we can investigate and assist with your query.
I have sent you an email privately.
Kind regards
Lindiwe Mokoena
Good day deathspy
We are sorry that you feel that way. Kindly provide us with your ID number so we can investigate and assist with your query.
I have sent you an email privately.
Kind regards
Lindiwe Mokoena
Good day deathspy
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service and dissatisfaction caused.
Your complaint will be investigated and assigned to a service resolution specialist for perusal.
We will revert with feedback once the investigation has been concluded.
Kind regard
Lindiwe Mokoena
Good day deathspy
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service and dissatisfaction caused.
Your complaint will be investigated and assigned to a service resolution specialist for perusal.
We will revert with feedback once the investigation has been concluded.
Kind regard
Lindiwe Mokoena
