RM
Reenesh M

1 reviews | Active since Nov 2012

09 Mar 2017, 15:41

MFC finances a car that is ******, then impounded and I must still pay instalments.

<p>I bought a car from a dealership in Sandton in December 2016. This car was financed by MFC. I have used the car until the 2nd of March 2017 which was my Birthday but a very bad one.</p> <p>I got a call on the 1st of March 2017 from Budget insurance saying that my car was reported ****** by the previous owner so I met with Budget insurance and the dealer on the 2nd of March.</p> <p>The car was subsequently impounded by the SAPS on the same day as apprarently I have been driving around in a ****** car and it was a risk.</p> <p>I called MFC who advised that I should right them a complaint letter which i did the next day indicating that i want this deal reversed and my money back.</p> <p>I got a response to my email indicating that MFC dont have any legal recourse with teh dealer and that its my responsibility. Seriously? MFC finance ****** cars?</p> <p>Now I am 9 days without a car that I am still paying for and MFC doesnt care. In my opinion, any Legitimate finance house should be resolving this problem. Instead they direct me to the Ombudsmen and advise that i should keep on paying installments to avoid getting balcklisted or a negative credit record.</p> <p>I did receive a call from one Shaun Philander on the 7th but was unable to take the call so i responded via email and called over 10 times but the phone just rings.</p> <p>I should note that the dealership is assisting somewhat but I am in a preacrious situation when i should not be.</p> <p>If this is not resolved, then I will post back here and advise people NOT to finance with MFC, else you could end up an innocent victom as well.</p> <p>MFC - I need you to resolve this with the dealer, NOT ME.</p> <p> </p> <p>MFC Ref: ********** 0002</p>

0
Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply10 Mar 2017, 11:09
Official

Good morning RPM-MACHINE

Please note that we are addressing the matter with the dealer. The deal is also currently with our legal team.

I have requested Shaun Fillander to respond on the last email that you sent to him.

Kind regards

Louis Masilo

RM
Reenesh M's update10 Mar 2017, 15:55
Reviewer Update

Almost the end of another business day.....

and Still I dont have my car!

and Still I have to pay installments!

and Still I have to pay insurance.!

and Still no email received from MFC!

and still MFC have not called me to indicate what the resolution is!

The dealer is saying that MFC is in contact with them, but I am wondering whether this is actually happening or I am being taken for a ride?

I have again tried calling Shaun and also Nathan as advised by the MFC callcenter but nobody is available. Maybe I should go to my local Newspaper with this?

RM
Reenesh M's update13 Mar 2017, 22:59
Reviewer Update

WOW, still no contact from MFC. Gone 11 days without my car.............

Communication is non existent with this bank!