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Precia N

1 reviews | Active since Mar 2015

09 Mar 2015, 15:53

MFC extend my contract term to 61 months

I took a car loan with mfc back in 2010. The installment commenced 27/10/2010 and the final should be 27/09/2015 but now they have extended to 27/10/2015 this will extend my contract to 61 months. I have never skipped any installment and am not in areas. they give an excuse that they reduced my monthly installment in 2012 which i disagree. the reason my installment was reduced by R100 + is that interest rate went down in that year. i signed a fixed contract and the installment will only change when the interest rate changes. they claim that my account was in advance and a restructure was done to reduce my capital which reduced my monthly installment.<br> <br> Shame on you MFC, your service it totally unacceptable and we call it day light *******.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply10 Mar 2015, 07:52
Official
Hello motjatjo,

Dear motjatjo

Your concerns have been noted and our service resolution specialist has been in contact with you and you have been provided with detailed feedback.

Kind regards
Farzaana Bhikhoo

Client Value Management
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