CT
Christina T

1 reviews | Active since Jul 2015

16 Mar 2021, 08:18

MFC doing as they please...

I am really amazed at how MFC and Nedbank do things... if they are not moving your account from one agent to the other they are doing as they please with protocol.

I made an arrangement to cover my arrears by 15th March, the 1st payment was to be made on the 9th of March but i was unable to make that payment, to my surprise on the 12th of March i had already received a message informing me my vehicle will be on auction on the 24th of March. WHY WAS I NOT GIVEN UNTIL THE 15th of March before my car can even be put on auction lists?

I spoke to so many people, i have even lost some of the names. The last email i sent was to a lady who is said to be the Auction House Manager. I have no knowledge of my car going on auction, i know i had an arrangement.

Can MFC stop with this behaviour as if they do not know we all faced a pandemic. CALL ME URGENTLY!

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply23 Mar 2021, 09:03
Official
Good day Christina

We acknowledge receipt of your complaint.

One of our consultants will investigate the matter and be in contact with you.

We do apologies for the inconvenience caused.

Trust that the above is in order.

Kind regards 
MFC