CP
CARL P

1 reviews | Active since Jul 2015

02 Mar 2020, 11:56

MFC DEBITING MY ACCOUNT BEFORE AND NOT ON AGREEMENT DATE WHICH AFFECTS MY CREDIT SCORE

Please note that I am not happy with MFC not binding to their agreement regarding debit orders. Our agreement is that my account will be debited on 30th of each month. Why was I debited 24th February, This has been a problem for the past few months.

As a consumer I am very angry as this affects my credit score and extra bank charges,

I would like to know how this will be resolved and how will I be compensated for all unnecessary bank charges for the past few months. I have been a client of MFC for many years Moving forward , I will no longer would want to be a client of MFC

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply02 Mar 2020, 19:56
Official
Dear CARL

We acknowledge receipt of your complaint.

Please accept our sincere apologies for the dissatisfaction caused.

Your complaint will be investigated and MFC will revert with feedback.

Kind Regards
Client Value Management
***

CP
CARL P's update04 Mar 2020, 13:17
Reviewer Update
Another debit went off yesterday of just under R5000.00
Who gives Nedbank authority to do this to me? You are messing up my credit score . Utterly disgusted. This will be a time to remember to NEVER deal with Nedbank ever.