MFC dealership false information provided

<p>I purchased a brand new Hyundai i10 Grand just over a month now from Hyundai South Coast.</p> <p>At the time of speaking to the salesman. He said to me the car came with a 3 year service plan and a smash and grab and a 7 year warranty on certain parts only and electric windows, abs and stuff like that.</p> <p>The day I picked the car up. he explained to me there was tracker on the car and how it worked (and a guy for the tracker gave me a form to sign and told me its for the monthly instalment on the tracker)</p> <p>I signed it cos I thought tracker would be good to have.. never mind that I was not asked first before they just fitted the tracker.</p> <p>Then I signed the deal for the car, the guy had an electronic copy and gave me the instalments that would be deducted and the date of the first deduction. I was okay with it.</p> <p>He told me that they have added scratch and dent which will be an additional monthly premium and I agreed. My husband was also present.</p> <p>We signed the deal. He said he will email me the signed contract which he did.</p> <p> </p> <p>Anyway my baby had gotten sick for almost 3 weeks and in between work being so hectic I didn’t have a chance to go through the contract. But I knew i would look around for a cheaper tracker thereafter,</p> <p>So I did that and my insurance gave me a cheaper price, and I also picked up that a charge for additional charges were on the one section, and I assumed it was all for the tracker .. R14684.</p> <p>I called the salesman to ask him, why do I still need to pay for a monthly fee for tracker if they have already included it in the finance. He said he will check and let me know. eventually when he did get back to me, he said it was for the fitment.</p> <p>So I told him I didn’t want the tracker and they should remove it.. they removed it. so I called to query the refund, and they kept saying it will be done. After more than a week, their sales manager gets back to me and says they will do the refund but its for R2500.</p> <p>So I went back to the contract and looked that they had actually charged me for the 3 year service plan(which I was under the impression it should have been part of the deal as the salesman said to me) I also queried some additional charge, they said they will check and came back saying it was for the scratch and dent and for the smash and grab (again smash and grab he told me will be part of the deal, and the scratch and dent I was told at signing the contract that it was a monthly charge, not that it was to be financed).</p> <p> </p> <p>First of all, the salesman **** that the smash and grab and 3 year service plan was part of the deal</p> <p>Secondly when I found out it was charged to my finance and I queried (they all refuse to tale responsibility and say that I was told it was going to be charged onto my finance)</p> <p>I am the consumer, I should have been given the opportunity to decide if I want those things financed or if I would prefer to pay cash with them or even take it with someone else…</p> <p>I was not given this chance either.</p> <p>The dealership took it upon themselves to finance it and that too with interest. Who in their right mind wants to pay for a service plan over interest over 6 years, were as I could have taken out a motor plan with no interest to cover that.</p> <p>And till date the dealership says its financed and can not be cancelled even if I wanted to..</p> <p> </p> <p>I am not asking for the finance on the car to be cancelled. But the add ons to the finance which I never agreed to have financed I want removed.</p> <p> </p> <p>How do I take this further. They are not paying for the interest, I am the customer, I should have the right to choose what I want and how I want to pay for it.</p> <p>i want those extra's removed off my finance as i never asked for them to be financed.</p> <p> </p>