BV
Bertus V

1 reviews | Active since Apr 2020

09 Apr 2020, 14:11

MFC

I'm very disappointed in MFC. I app**** for payment holiday for 3 months with them. This is due to the covid-19 pandemic. I'm a commission earner,so I don't have any income at this moment. They send me a addendum to agreement and I was shocked.

Not only am I paying 3 months extra on my on my finance agreement, they are also charging me R 10 232.88 extra in interest. So my installment is going up with R 244 per month. I don't think this is fair. Spoke to them and I got the feeling that they don't really care. He said that if I'm not happy with the deal I can carry on with the original agreement. So he does not understand the no income part (lockdown)

So they are actually making money out of this whole thing.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply13 Apr 2020, 10:28
Official
Dear Bertus Venter

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialists for perusal.

You will be contacted and feedback will be provided thereof.

Kind Regards

Client Value Management