BV
Bertus V
1 reviews | Active since Apr 2020
09 Apr 2020, 14:11
MFC
I'm very disappointed in MFC. I app**** for payment holiday for 3 months with them. This is due to the covid-19 pandemic. I'm a commission earner,so I don't have any income at this moment. They send me a addendum to agreement and I was shocked.
Not only am I paying 3 months extra on my on my finance agreement, they are also charging me R 10 232.88 extra in interest. So my installment is going up with R 244 per month. I don't think this is fair. Spoke to them and I got the feeling that they don't really care. He said that if I'm not happy with the deal I can carry on with the original agreement. So he does not understand the no income part (lockdown)
So they are actually making money out of this whole thing.
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Replies (1)Motor Finance Corporation's replyOfficial
13 Apr 2020, 10:28Dear Bertus Venter
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialists for perusal.
You will be contacted and feedback will be provided thereof.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialists for perusal.
You will be contacted and feedback will be provided thereof.
Kind Regards
Client Value Management
Motor Finance Corporation's reply13 Apr 2020, 10:28
Official
Dear Bertus Venter
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialists for perusal.
You will be contacted and feedback will be provided thereof.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialists for perusal.
You will be contacted and feedback will be provided thereof.
Kind Regards
Client Value Management
