SK
Sanele K

1 reviews | Active since Sept 2019

25 Sept 2019, 12:47

Mfc customer service

Today I was told by a financial clerk ( Constantia MAKHUBELA) that I can't deal with with fiance just because I. Missed I payment and I must not make my problem her problems. Learn to deal with my finances while I asked to make 2 payments. When I check my account they took they installment and w the arrears I owned . But they brought Vincent to take my car without assistancing me. Mfc consultants has needs to be trained on customer and how to deal with clients

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply25 Sept 2019, 13:27
Official
Dear Sanele Kumalo

We acknowledge receipt of your complaint.

Thank you for receiving my call.

Your complaint will be assigned to a service resolution specialist for perusal.

Your complaint will be investigated and MFC will revert with feedback.

Kind Regards
Client Value Management
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