MFC Chancers

I am so very unhappy and again the same time of year MFC....

This is now the second year that I have had my car that MFC is claiming I am outstanding with multiple payments, when you tell the person who calls you that this can not be he just says you owe them and that's that.

I told the person that MFC did the same thing last year, They granted me 3 months payment relief due to covid-19 and and for 3 months it was fine then the 4 month I paid as usual but I was contacted by a Debt collector who was extremally arrogant and obnoxious towards me and kept harassing me and my family for a whole week as they wanted the money, So I paid the money into MFC's account just to get them off my back and now once again the most absurd claims are being made and the person gives me grief and the moment you get upset then he wants to act all Hollier then thou.

You try and handle it properly but your staff are on a mission to upset people and cause grievous phycological harm to the person and their families due to the way your people act.

You phone at the most inconviente times, when you tell the person please phone me back at this time or between this and that time they do not and then agian at some or other inconviniant time they call you I mean even 7PM at night, I can not even get hold of your customer support during normal working hours but you see fit to disturbed me at that time in the evening and when I make a arrangement to call the person and I call back it goes to voicemail and then the person wants to say I am a **** and nonsense like this, I tell you this is unacceptable from a business, I should have known MFC is just as bad as NEDBANK Due to them being part of the same entity, Your people did not even have all the relevant data Infront of them then they want to argue with me this is why nothing can ever be resolved amicably, Nor can he even think that perhaps he was not near the phone or he was busy on another call, No I am the **** according to this person, I will not public shame this man for his behavior and attitude but I personally think that you should train your staff better as I am not the only one who have experienced this issue.

I hope that Someone at MFC will take this to hart and perhaps actually contact me here so that we can discus this matter and so that I can both come to a resolution together.

I prefer communication via email so that I can keep record of what you people say.