MT
Mmatshepe T

1 reviews | Active since Nov 2020

01 Apr 2021, 13:15

MFC BAD SERVICE

The call center agents are very rude and pathetic as if they don’t have financial problems. I spoke to this guy with an Indian name like (Rajesh) or something like that I forgot. I told him I won’t be able to pay my full amount this month due to financial problems. He told me that I have a new account and I shouldn’t be having financial difficulties. And I should send him proof of the financial problem? Like really and told me the car will be rep possessed. How do u repossess a car even if someone is making payment arrangements. So now I’m must live in constant fear That someone might come to repossess my car because I can only afford to pay half of my installments this month and will pay the rest next month. I will never...

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply01 Apr 2021, 15:18
Official
Good Day Ms Tladi

We acknowledge receipt of your complaint.
 
A complaints resolution specialist with contact you soon.
 
We do apologise for any inconvenience caused.
 
Regards

Julaine Miles