1 reviews | Active since Apr 2020
MFC BAD SERVICE!!!!
I cannot begin to express my disappointment and disgust at the service received or the lack thereof
Firstly, trying to get through the ***** department is a nightmare because NOBODY picks up the phone at 15:00 pm!!!!! ON A THURSDAY!!!!!!! I work for a small company and I was still hard at work at that time (I guess MFC employees at the ***** department and the traffic department employees have something in common) nobody picks up their office phones on the eve of a long weekend.
I was so disgusted that I had to go through other channels and options to get assistance.i went though the claims department to get through even they couldn't be bothered to assist cause I mean, It wasn't their department
A whole ***** department....people who supposedly handle sensitive issues were NOWHERE TO BEFOUND!!!! My God!!!! SO USELESS
TO THINK THEY ARE THE SAME PEOLLED WHO HAD THE AUDACITY (and I'm trying not to use faul language) TO BLOCK MY ID AFTER THEY "SUSPECTED" THAT SOMEONE WAS USING MY IDENTITY *they didn't bother to investigate this further, they just bocked my ID AND NOW MY CREDIT IS LITTERALLY RUINED!!!
HOW CAN THE SAME PEOPLE, THE SAME DEPARTMENT THAT IS NOT EVEN COMPETENT TO ANSWER THEIR PHONES, MAKE A DECISION BLOCK SOMEONE'S ID AND RUIN THEIR CREDITAND LIFE HOW DARE YOU!!!!!! I WANT ANSWERS AND I WANT THEM NOW
YOU COULDN'T EVEN GIVE ME THAT YET YOU WENT AND BLOCKED MY ID. TECHNICALLY GARNISHING MY NAME WITHOUT THE DECENCY TO FIND WHAT HAPPENED. AND THEN GO AND NOT ANSWER YOUR PHONES LEAVING ME WITH MORE QUESTIONS
IAM GLAD IM NOT FINANCED BY YOU YOU ARE A JOKE
Its past 10 am and nobody has responded to an email u sent on Thursday
Good Day Phindile
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Julaine Miles
Good Day Phindile
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Julaine Miles
I really hope someone actually responds and actually assist me
I really hope someone actually responds and actually assist me
I asked her what I can do to prove my case, she said nothing, she said my name will remain on the list.... she made it sound like she that was her father's company... who the hell does she think she is???
MFC will get my name off that list even if I have to post on this platform everyday. I DO NOT RECOMMEND anyone to use that bank for financing, even if you didn't apply they will ***** you over, they didn't lose anything from this supposed application cause according to my bank, nothing was approved they did what they did because they could.... how *********!???
Apparently, also clients from my bank are barely financed by MFC according to the consultant at the bank (who was so kind to call and follow up with me) said a FRACTION of clients that use my bank are approved and financed by MFC
I suspect a whole other ********* reason here (which i will not mention on this platform today but maybe another time)
All I'm saying is if their own consultants have no time or compassion to help people, then this is not institution for people.
I work with people and this is not the way to respond to such a serious issue raised for you to resolve
I asked her what I can do to prove my case, she said nothing, she said my name will remain on the list.... she made it sound like she that was her father's company... who the hell does she think she is???
MFC will get my name off that list even if I have to post on this platform everyday. I DO NOT RECOMMEND anyone to use that bank for financing, even if you didn't apply they will ***** you over, they didn't lose anything from this supposed application cause according to my bank, nothing was approved they did what they did because they could.... how *********!???
Apparently, also clients from my bank are barely financed by MFC according to the consultant at the bank (who was so kind to call and follow up with me) said a FRACTION of clients that use my bank are approved and financed by MFC
I suspect a whole other ********* reason here (which i will not mention on this platform today but maybe another time)
All I'm saying is if their own consultants have no time or compassion to help people, then this is not institution for people.
I work with people and this is not the way to respond to such a serious issue raised for you to resolve