KS
Karen S

1 reviews | Active since Oct 2016

24 Jul 2017, 14:35

MFC - BAD SERVICE

<p>I settled my MFC account on 13 July 2017. I received an mail to confirm that I will receive my registration documents in 5 - 7 working days. Today is already the 24th and I have not received any documents. After confirming via phone, the consultant confirmed that Fedex only collected the documents today and that I have to wait another 5 - 7 working days. This practice is totally unacceptable.</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply25 Jul 2017, 09:19
Official

Good morning karenswanepoel64

Please accept my apology for the unacceptable practice. Please note that I will investigate the matter and I will come back to you as soon as possible.

I have sent you an email privately to please send me your ID number so I can investigate the matter.

Kind regards

Louis Masilo