MFC- bad customer service

<p>I was involved in a serious car accident and my vehicle was written off. My insurance company called MFC notifying them that they will settle account and they did none a less MFC deducted another premium from me. after 7 calls I was messed around with they need the proof of payment or statements some consultants did not even make a comment this morning they lady I spoke to processed the refund saying it will take 10 days for refund to make sure the money reflects, after lady number 7 said my deduction is reflecting. THIS IS BAD WHAT A NIGHTMARE. I am even doubting that the money will be refunded because each operator has a diffrent story.</p>