1 reviews | Active since Oct 2015
MFC assisting compies to ***** money from clients
I financed a vehicle through MFC 11/2015.
The following products was added onto my contract:
Carplan Auto Care Innovation Group warranty.
CARPLAN AUTO CARE: for 24 months I tried to lodge a claim (Numerous mails were send to MFC and CARFIN. I received no assistance and CARFIN and MFC refuse to help they just refers me back to CARFIN
INNOVATION GROUP - I took a extended warranty on my vehicle. I unfortunately missed a service on my vehicle. I contacted MFC to cancel this warranty. For months after numerous emails and calls they refuse to refund me the money debit from my account for this extended warranty. I cancelled this warranty before my vehicle reached the 150 000 km BUT still they refuse to refund me for a product I am unable to use.
Good day tanya777
We are sorry that you feel that way. Kindly provide us with your ID number so we can investigate and assist with your query.
I have sent you an email privately.
Kind regards
Lindiwe Mokoena
Good day tanya777
We are sorry that you feel that way. Kindly provide us with your ID number so we can investigate and assist with your query.
I have sent you an email privately.
Kind regards
Lindiwe Mokoena
Good day tanyav777
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service and dissatisfaction caused.
Your complaint will be investigated and assigned to a service resolution specialist for perusal.
We will revert with feedback once the investigation has been concluded.
Kind regard
Lindiwe Mokoena
Good day tanyav777
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the poor service and dissatisfaction caused.
Your complaint will be investigated and assigned to a service resolution specialist for perusal.
We will revert with feedback once the investigation has been concluded.
Kind regard
Lindiwe Mokoena