MFC Agents do not understand the term no!

<p>To whom it may concern</p> <p>Today i received a call from the MFC call centre and i was offered a dent and scratch removal service. After listening to the first option, i politely advised the call centre agent that he should call me back next month as i am not in a position to take up any additional services now. Hes response was : if i scratched my car tomorrow would i have R 3000 to fix it? How was this any of his concern???? i then advised them that my husband lost his job last month and i cannot afford anything extra, he further response was if i could afford R69 a month extra? Again this is not any concern of his what i could afford and what i cannot afford. I do not feel the need to explain to him whats in my budget and whats not. Please remove my contact details from receiving any calls regarding any additional services, i do not wish to deal with any more arrogant agents who wont take no for an answer. </p>