MFC

Ok so since November 2019 when i bought my car i had to struggle with MFC to take my debit order EVERY MONTH.....then i get the question do you have enough money in your account...i mean are you kidding me will i log a helo peter complaint if i do not have money in my account!!!so after 6 months they realized they captured my banking details incorrect i have a savings account and they captured it as cheque SO EVERY BODY KNOWS CAPITEC ONLY HAVE SAVINGS ACCOUNTS!!! SO after that my debit order went of for 1 month without any issues... well guess what the next month the same problem started all over....so then NEDBANK contacted me informing me if i open a nedbank account and let my MFC debit order debit from the NEDBANK account the they will pay me back R250 every month so i thought okay so then the debit order problem that gives me headaches will be sorted and i get R250 so this sounds good. so i opened the NEDBANK account and my debit order was deducted with no problem....BUT it is the 14/07/2020 today and still i did not get my R250 so is this a ****???should i take this further i mean really im over this causing me headaches every month MFC