BW
Bertro W
1 reviews | Active since Nov 2020
23 Feb 2021, 09:22
MFC
I am sitting with a vehicle that I feel unsafe to drive that was fincanced through MFC. Call after call and mail after mail, you get no response. The car dealer informed me they had responded to my complaint made at the bank but nobody from the bank is reaching out to me. Now I must just wait and keep paying a car that isn't even roadworthy .
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Replies (2)0
Replies (2)
Motor Finance Corporation's replyOfficial
23 Feb 2021, 09:55Good day Bertro van Wyk
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
Motor Finance Corporation's reply23 Feb 2021, 09:55
Official
Good day Bertro van Wyk
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
BW
Bertro W's updateReviewer Update
24 Feb 2021, 11:18A automated response all customers receive without being helped. MFC are quick to get hold of you when the money talks but when it comes to their customers they become a ghost. In my regard a process has to be followed. Hyundai have responded to my complaint about the faulty car they have sold me but MFC cannot get back to me probably hoping I end up in an accident with the car knowing the car cannot even drive straight.
BW
Bertro W's update24 Feb 2021, 11:18
Reviewer Update
A automated response all customers receive without being helped. MFC are quick to get hold of you when the money talks but when it comes to their customers they become a ghost. In my regard a process has to be followed. Hyundai have responded to my complaint about the faulty car they have sold me but MFC cannot get back to me probably hoping I end up in an accident with the car knowing the car cannot even drive straight.