VM
Vishen M

1 reviews | Active since Feb 2012

26 Aug 2015, 07:16

Maliciously billed!

I purchased a car earlier this year and financed the car through MFC as I have a good history with them. After I purchased the car, I received numerous calls to activate a debt protection cover product, I received this call in excess of 10 times!! And declined this offer every-time. I now see that I am being debited for this!! Obviously someone has benefited from this ''******'' sale and needs to be fired!! This needs to be cancelled and this amount needs to be refunded to me (back-dated) - nowhere have i agreed to this, verbal or written. Please pull your calls and investigate this - I have asked for legal advise as well and will taking this matter to this highest authority!!

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply26 Aug 2015, 09:48
Official
Hello vishenm,

Dear vishenm

I apologise for the unsatisfactory service received and the dissatisfaction caused. I confirm we value you as our client. It is our aim to provide you with excellent customer service.

Kindly be advised we will be in contact with you shortly.

Kind regards
Farzaana Bhikhoo

Client Value Management
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