jK
joe K

1 reviews | Active since Jan 2012

17 Feb 2016, 12:35

Loyal payer is rewarded - no registration papers

Took out a 6 year car fiance agreement, never missed a month last payment was taken by debit order 01.01.2016.<br> It is now almost two months have tried to get the car papers.<br> I have being told the papers were sent to the agent who sold me the car, phone in a day or two / no reply to my e-mails. <br> How can a division of Nedbank have such I don't care about you anymore attitude or is it a case of you are so small and we so big.!<br> So tough luck<br>

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply17 Feb 2016, 14:04
Official
Hello sadjoe,

I apologise for the poor service received and dissatisfaction caused.

Your concerns are noted and have been referred for investigation.

I confirm a specialist will be in contact with you to provide feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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