LOOTING AND NOT TREATING CUSTOMER FAIRLY

Greatly disappointed.

Since November 2019 my father has been doing his payments albeit paid two halves and not always on the due date, my payments were made in full. and yes we have outstanding payments since the covid which as per the minister Fikile Mbalula and the country going to level 5 and he advised he will talk to you to give the relief payment like all the other financial institution.

He advised that SA Taxi will be compensated by the government with understanding that people where loosing the jobs the country was on the stand still, no one was using the taxi. And you look at that with accommodating them on how to pay for their finance vehicle.

The only time he did not pay for the he did not pay the account was the month of April ,May and June 2020. The month of July SA taxi called them and they advised that since we are moving to the low level they need to pay and for that month they may pay what they have. At the time he only had R2000 that he went and paid at ABSA.

Since then all the payments have been paid till to date how ever we are now being summons that he owes SA Taxi 110 000 in Errors which we believe that now SA Taxi is LOOTING my father I remember on the sms from the them last noted that if the apply for the relief they will increase their terms months of payment which now according to the statement is not showing that agreement.

Where the hell is all that G fees and charges coming from. Almost 2years later they are threatening him TO MAKE AREANGEMENTS to pay or the vehicle.... his blood and sweat to keep a float with these ridiculously high installments. Is now in threat of being repossessed or he has to go to court.

He has been to the offices every time he is the no one is helping him I called with him he was transferred all over the show no one has answered we spoken to Samu from Legal Department ,Phumzile Ngobese Collection she also said she cant answer to the question we need to speak to Thembi Mdali who never answers her phone till to date.

All he wants to know is, why is he being billed so much errors when there was an arrangement made with SA Taxi. In extending the months?

I BELIEVE THIS COMPANY IS LOOTONG OUR BLACK FATHERS, THEY ARE ROBBING THIS MANSAND PLAYING WITH THEIR MIND SET THAT THEY ARE MOSTLEY UN EDUCATED PEOPLE WHO WILL ALWAYS SIGN FOR EVERYTHING TO TRY AND BETTER THEM SELFS AND WORK FOR THEIR FAMILIES.

Minister Mbalula we need you on this one your clarity is very important in order for the Taxi Association can be able to understand you better should they have not understood you in 2020.