lifetime ******s

I have purchased a car in 2016 worth 100K still paying now. they do not want the debts to end i am unemployed and confused. Always when i contact them for statements they tell me stories' have been paying since 2016 and i have done my calculation but i cant just win with them the car is almost finished/damaged to the core cause is old.all i need is for them to give me the car certificate and move on with my life.i ve heard i***** almost the same thing that westbank is doing with black customers.not cool at all.