TM
Thembi M

1 reviews | Active since May 2017

08 Apr 2021, 15:20

Lack of humanity

I need help rather I be blacklisted or have a bad credit record instead of assisting, the matter of the fact is that I can't afford to pay for 2 months so what arrangement must be done and why are you not stating your payment arrangement cretiaria you have this service but only for your approved cretiriq, I have to find another place to stay and I need to put in 2 months deposit so I rather stay in the streets other than to just help me for few months I have been a loyal client for year's never even once that I miss my payments.

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply08 Apr 2021, 16:12
Official
 

Good Day Thembi


We acknowledge receipt of your complaint.


A complaints resolution specialist with contact you soon.


We do apologise for any inconvenience caused.


Regards
Julaine Miles
TM
Thembi M's update12 Apr 2021, 09:28
Reviewer Update
On Saturday I received a massage from MFc as below : Good day, Ms....

MFC A division of Nedbank Ltd

Please send rental agreement, moving house costs as supporting documents, the
request can be motivate

And today Shawn from their complaints department calls and they'll there's nothing they can do to assist me it is what it I must make other arrangement they will not assist me.

I'm now confused whether they want to help me or not
he just said my concerned for not informing clients on which cateria are needed to qualify for an arrangement are noted they will fix it Iin future but there's nothing they can do for me