1 reviews | Active since May 2015
Instalment recalculation breakdown
May I please get a calculation breakdown of how my recalculation of the instalment was done.<br> <br> My first instalment was meant to be R2049.07. I don't understand how my first instalment moved from R2049.07 , R1231.40 before I asked for a recalculation of my instalment, <br> <br> On the 20th January 2015, I made a payment of R45k into my account, *** and asked for a recalculation of my instalment amount. Then my instalment moved from R1231.40 to R1174.40.<br> <br> I don't understand how I made a saving of R57 when I made a payment of R45 000, into my account so I can pay less.<br> <br> I have been in a conversation with MFC since January regarding my recalculation breakdown. I feel that this is a ****, and I am not a happy customer right now. <br> <br> I want my money back so I can use it more meaningfully as paying it MFC is not yielding the desired results for myself.<br> <br> If I had received a sensible recalculation breakdown, I would have perhaps understood why my payment made a substantial instalment decrease of R57. <br> <br> <br> <br> <br> <br>
Dear MMotloungJ
I apologise for the inconvenience caused.
I confirm your concerns are noted and we will be in contact with you to provide the breakdown you require and explain how the amounts have been allocated.
Kind regards
Farzaana Bhikhoo
Client Value Management
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Dear MMotloungJ
I apologise for the inconvenience caused.
I confirm your concerns are noted and we will be in contact with you to provide the breakdown you require and explain how the amounts have been allocated.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
