tT
tsekhaulelo T
1 reviews | Active since May 2016
25 Nov 2019, 01:28
Incovienence
wrote a letter on the 9 Oct requesting cancellation from this client, i contacted MFC frw days before and a a form was sent to me to complete. I sent through to the client which is Motor Happy, to my surprise this third part client is stil debiting for an insurance i already cancelled.
25.11.19 my account is still debited! Can MFC see to it that this account is closed and refunded. Because i was advised by your consultant to take an insurance with them!!
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Motor Finance Corporation's replyOfficial
25 Nov 2019, 12:39Dear Tshwarelo Sekhaulelo
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the inconvenience caused.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the inconvenience caused.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply25 Nov 2019, 12:39
Official
Dear Tshwarelo Sekhaulelo
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the inconvenience caused.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Please accept our sincere apologies for the inconvenience caused.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
***