1 reviews | Active since Jun 2012
*********** Staff
I bought a Golf 7 last year Aug 15 and my instruction was that I will do monthly EFT payments. I was told that I can do it but for the first month a debit order must go off. I agreed to it and made follow up calls to inform MFC to cancel the Debit order as I will do it via EFT. Due to the incompetence of their staff that I was dealing with , I get slapped and send threatened sms and calls from a call centre to say that I am in arrears, but they are so narrow minded not to look at what I have actually paid. So the Story continue and I have accrued a bill of +R1900 for accumulated cost after I have received confirmation mail from Tracey Josias that my account has been sorted and changes amended. I phoned Itumeleng that my account will be sorted out and till today nothing has been done because I was told everything is automated. Well MFC, I want you to know that I will inform as many people as possible about your service that sucks and your *********** staff working for you that is totally useless. Check your voice recordings 27/09/2015 , 27/10/2015, *** and then again for 10/02/2016 with Itumeleng and again 18/03/2016 with Itumeleng.
Please accept our apology for the incompetence of our staff.
Please note that the payment on your account has been changed to cash payer. please make sure that you pay two or three days prior to the debit order date to avoid the account falling into arrears.
kind regards
Louis Masilo
***
Please accept our apology for the incompetence of our staff.
Please note that the payment on your account has been changed to cash payer. please make sure that you pay two or three days prior to the debit order date to avoid the account falling into arrears.
kind regards
Louis Masilo
***
