1 reviews | Active since Apr 2017
*********** people at MFC
Firstly I hate the incompetence companies are showing in South Africa constantly...
I requested a quotation from MFC regarding what my reduced installment would be if I made a payment of R 50 000.00 Then they sent me the wrong quotation which caused problems for me as I worked on their quotation which messed up my whole budget and they do not even take responsibilty for such a huge mustake. You should think they would compensate their customers for such mistakes.
Then this morning I made a payment and sent an e-mail with proof of payment and asking to comfirm the new installment amount. Whwn Thabang answered the phone I explained the reason for my call and guess his first response after explaining everything he needed to know...? What can I help you with? For Pete sake, this waste both of our time and my airtime, this is so *********** and uneccesary causing us clients to get very upset! :-(
Good morning BrendaPrinslooHP
Kindly accept our apology for the incompetence that you received from our agent
Thanks for bringing this matter to our attention.m Please note that we will address the matter with the relevant department to make sure that it does not happen again.
Kind regards
Louis Masilo
Good morning BrendaPrinslooHP
Kindly accept our apology for the incompetence that you received from our agent
Thanks for bringing this matter to our attention.m Please note that we will address the matter with the relevant department to make sure that it does not happen again.
Kind regards
Louis Masilo
