*********** customer service

I called and emailed MFC to update my banking details to my new account due to that i was unemployed and no longer used my standard bank account, they kept on deducting the wrong account multiple times which resulted in unpaid premiums. I emailed them telling them that they are still deducting the wrong account and needed to update the details again...what did they do they still deducted wrong account(mind you i sent all the information needed to update banking details). then I spoke to they Rianna who finally updated my banking details and mentioned to her that the bank charges needed to be reimbursed and they gave me a silly excuse that they will not refund me due to that it was my duty to make sure my account was up to date.(that time i was sending communication to make sure of that. now i am stuck with unpaid bank charges coming to over a R1000 and to note i am unemployed how will i pay that!