CP
Charlton P

1 reviews | Active since Aug 2016

17 Jan 2020, 10:29

Incompetence is MFC

I made a query and asked the bank to make sure I am properly covered. I want to ensure my top up cover will settle the the balance between market value (what my insurance will pay out) and my settlement account. I was told I must wait 8 working days. This is 2020, who still works on 8 working days for that? I lodged a complaint and the complaints department tells me its for the "SYSTEM" to check if I qualify. What utter nonsense is that?

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply17 Jan 2020, 12:37
Official
Dear Charlton Pheiffer

We acknowledge receipt of your complaint.

We have your complaint registered and is still under investigation and perusal.

Chantelle Erasmus will contact you with feedback.

KInd Regards
Client Value Management
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