Imcompetant and rude

Good Day,<br> <br> Have just spoken to Naomi Van Zyl at your recoveries department who was rather rude to me. We got into an argument once again about her field agent Roderick Kennedy who once agin has proven his incompetence. Naomi Van Zyl proceeded to shout atme saying that the proof of payment sent by ones Bank directly to you does not constitute proof of payment. She then cut my call citing reasons of foul language used by myself.<br> <br> My language is just proof of the utter frustration one endures at the hands of your recoveries department. <br> <br> She then tells me I am doing something wrong because I do not pay my Vehicle on time, but isn't that the point of her job and wouldn't have one if people like myself all paid on time??? Anyway, they are quick to point fingers at you Because of late payment which they believe gives them the right to do and say as they please.<br> <br> Roderick Kennedy e-mails me on Monday in reply to my e-mail to him Friday with the proof of payment and the information of when I will pay balance, but firstly accuses me of being behind 2 payments when I am only behind one payment. He never bothered to check the e-mail with the proof which he is aware of because he rep**** to it