DH
Duane H

1 reviews | Active since May 2017

14 Jan 2019, 14:03

******* sharing of my contact details

Dear MFC

I app**** for finance for a vehicle in October. Since this financial agreement commenced, I have been plagued with phones call from all sorts of ***** fly-by-night financial organisations telling me I have been approved for a loan, or, in one specific case, the operator told me they can see my application for a loan on their system they just need me to confirm my name, surname, ID and date of birth.. When I asked the operator what my name was according to their system, they couldn't tell me, nor could they tell me where they received my contact details from for this fictitious loan application they supposedly received from me. Of course, not having ANY OTHER financial agreements and/or contracts, and having never given out my number to any organisation, I know that this "leak" of my confidential information has come from your company. According to the NCR, this practice is ******* since I never signed any agreement or indicated on any application form that I give MFC permission to share my contact details. I am getting phone calls at all hours of the day, and this is a massive interruption as I am self employed and I am working on the clock and cannot afford to have my phone ringing all day. I want my number removed from your database and I want you to inform all your partners and subsidiary departments and all the ********* bogus credit organisations you deal with to LOSE my number ASAP. If this request is not taken seriously, and if I have to receive another irritating phone call from some illiterate uneducated operator from a credit organisation I will be sharing your contact details on Gumtree and every advertising portal on the web under the "Adult Entertainment" section, and lets see how you enjoy having your phone lines spammed with thousands of calls everyday..

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply14 Jan 2019, 15:37
Official
Dear duane-hall

We acknowledge receipt of your complaint.

Please can you respond to the email correspondence sent to you.

Kind Regards
Sharyl Naicker
Client Value Management
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