MC
Mahdi C

1 reviews | Active since Dec 2018

01 Dec 2018, 14:17

******* activities

I bought a car last year financed through mfc, I was unemployed for 2 months and didn't pay my car. They came to collect it. When the tracker came to collect it I wrote a letter saying I would pay them the end of November which was accepted. They sent me and SMS saying my car would be auctioned on the 27th if I don't pay them. When I called them on the 23rd to say I would pay on the 24th and had ally documentation everything was fine so I paid on the 24th and emailed everything to them they said my case was now under another consultant and they would only be in Monday on the 26th. So I called again on Monday the 26th to say I paid on the 24th he said the car was already auctioned on the 22nd. I can't believe they would do something so obviously **********. I will still take it further.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply04 Dec 2018, 08:53
Official
Dear mahdi-cloete

We acknowledge receipt of your complaint.

Thank you for responding to our email correspondence.

Your complaint will be assigned to a service resolution specialist for perusal.

MFC will revert with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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