Ignoring customer emails for urgent feedback
Dear MFC<br> <br> I have sent you both a detailed email yesterday requesting urgent assistance from both Charlotte Quick and Dion Brown, instead of a reply I received silence and an email from Kobus Scheepers stating he was \The Bank instructed me to repossess the vehicle today".<br> <br> The sell off was approved at R50 000 as per Freddie Louw"
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Motor Finance Corporation's replyOfficial
04 Aug 2015, 11:04Hello TheMedia,
Dear TheMedia
I apologise for the unsatisfactory service received.
I confirm you concerns are noted and has been referred to the correct department.
Kind regards
Farzaana Bhikhoo
Client Value Mnangement
***
Dear TheMedia
I apologise for the unsatisfactory service received.
I confirm you concerns are noted and has been referred to the correct department.
Kind regards
Farzaana Bhikhoo
Client Value Mnangement
***
Motor Finance Corporation's reply04 Aug 2015, 11:04
Official
Hello TheMedia,
Dear TheMedia
I apologise for the unsatisfactory service received.
I confirm you concerns are noted and has been referred to the correct department.
Kind regards
Farzaana Bhikhoo
Client Value Mnangement
***
Dear TheMedia
I apologise for the unsatisfactory service received.
I confirm you concerns are noted and has been referred to the correct department.
Kind regards
Farzaana Bhikhoo
Client Value Mnangement
***