I traded my Hyundai I30 to a polo TSI in 2021 through autopedigree gezina. throughout the process I advised the sales agent that I don’t want a ballon payment , being in the insurance industry I have a lot of knowledge about car sales, so we agreed and he

I traded my Hyundai I30 to a polo TSI in 2021 through autopedigree gezina. throughout the process I advised the sales agent that I don’t want a ballon payment , being in the insurance industry I have a lot of knowledge about car sales, so we agreed and he told me that there is no ballon payment because I’m trading in. so we agreed on the contract, I went and signed the contract and dropped off the I30 and took the TSI, so last year May 2024 I sent MFC an email to ask them to hold my debit orders because I was going in maternity , they responded with an email where they have increased the instalment to cover the money for the 4 months I was not paying which I did not have a problem with. But now on the knew contract the was a ballon payment which was never there on the 1st contract and every time , I asked them what’s happening they keep on saying client service will call me, but no one ever does. I’m left with 18 months and finishing my car. And I feel like I’m being ****med, and the interest is also crazy 14%, instalment increased which I don’t mind. But I was straight to say I don’t want balloon payment , it was not there on the 1st contract why on the amended contract and no one is answering me