AE
Ashley E
1 reviews | Active since Apr 2015
12 Apr 2016, 12:24
I logged a complaint and still have no FEEDBACK!!
I logged a complaint on 17/03/2016 to MFC regarding a Dealer which sold me a broken car. They asked for my ID which I sent to them the following day. Up to now I havent had any feedback. I have already been a victim and now I still have to deal with poor service from the finance company which I thought would have my back.<br> <br> I actually feel rather to stop payment and have the car reposessed I dont care if it has a negative effect on my credit rating cause I am not going to be paying for a broken car.<br> <br> Please do not buy any vehicles from Top End Auto. STAY AWAY!!!!!
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Motor Finance Corporation's replyOfficial
12 Apr 2016, 15:05Hello Ashley_Evertson,
I apologise for the poor service received and dissatisfaction caused.
Your concerns and complaint has been noted and have been referred to the
dealership for perusal. In terms of CPA, the dealership does have 7 days in which
respond and provide MFC with a response in regards to your complaint logged.
I confirm a service resolution specialist will be in contact with you to provide
feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service received and dissatisfaction caused.
Your concerns and complaint has been noted and have been referred to the
dealership for perusal. In terms of CPA, the dealership does have 7 days in which
respond and provide MFC with a response in regards to your complaint logged.
I confirm a service resolution specialist will be in contact with you to provide
feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply12 Apr 2016, 15:05
Official
Hello Ashley_Evertson,
I apologise for the poor service received and dissatisfaction caused.
Your concerns and complaint has been noted and have been referred to the
dealership for perusal. In terms of CPA, the dealership does have 7 days in which
respond and provide MFC with a response in regards to your complaint logged.
I confirm a service resolution specialist will be in contact with you to provide
feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***
I apologise for the poor service received and dissatisfaction caused.
Your concerns and complaint has been noted and have been referred to the
dealership for perusal. In terms of CPA, the dealership does have 7 days in which
respond and provide MFC with a response in regards to your complaint logged.
I confirm a service resolution specialist will be in contact with you to provide
feedback.
Kind Regards
Sharyl Naicker
Client Value Management
***