I always have to beg for service

I called MFC after a payment break,to arrange a payment plan,even though we are still on a state disaster,and we haven’t full return to work because of the curfew hour hasn’t been lifted,I offered to pay half of my instalments every month untill things go back to normal,I was told that they did enough for me already,so I want to ask!do I have an influence on the government decisions?why do they treat us as if the lockdown was caused by us,COVID was unforeseen,I got paid 6000 last month and now they say I must an installment of 6300,where am I supposed to get that money?if they don’t want me as a client,it’s fine they can take their car and leave me alone,I don’t know how many times I’ve reported faults in that car,of which it was never attended,when it comes to money they are quick at judging,how can you tell me as a client that you have done enough for me,was the lockdown my fault?from the first time I bought that car I experienced thee most horrible service,through the car untill now,I have never really enjoyed this car,I so hope and wish I don’t come across an MFC offer in the near future,if this is the service they give to their clients,I am so dissatisfied,I even reported the car in Motor industry ombudsman,so I’m still awaiting the verdict,