HORRIFIC SERVICE

HORRIFIC SERVICE

Dear MFC Team,

I would like to inform about your horrible service, it is so sad that i had to go this route.since OCTOBER phoning you requesting for my car documents even now. I keep been told that they have escalated my query to the TEAM LEADER and no one is coming back to me.

I was expecting my documents from Protea Glen as per my request , they have decided to take documents to THE GLEN MALL. No one called me to inform me , i had to go for nothing,when i called am being told that the documents are the Glen Mall and they promised that they will sent me to Protea Glen in the next 7 working day even now. on the 16/11/2020 i called them AGAIN doubling checking because i went to Protea Glen no documents,they apologized and promise to deliver them at my work place on the 19/11/2020 , even now NOTHING.No one is communicating with me , i had to call again and waited for 30 mins on the phone for the feedback because the lady that was helping me was going to check with the supervisor but i was still told that the documents are still at THE GLEN MALL.

MFC has a bad service that is more than home affairs,i will never ever be finance by you guys and the sad part of it AM NOT OWING YOU A CENT.....I THANK YOU WITH YOUR SERVICE AND I WOULD'NT ADVISE ANYONE TO USE THEM.........BUT I STILL WANT MY CAR DOCUMENTS.