1 reviews | Active since Jan 2015
Horrible service that is not TCF
<p>I missed two instalments with MFC and received no communication to inform me, I then decided to call them and confirm the outstanding amount, sad to say I received little assistance. </p> <p>I was advised that someone would contact me and give me details. STILL WAITING FOR CALL !! </p> <p>Subsequently I decided to pay three installments ensuring that my account is up to date. To my surprise MFC deducted one instalment this week that I reversed this morning, little did I know that they would also deduct two more installments within an hour of me reversing the one. Guys I no longer owe you, if anything I made payment in advance. If I have money in my account it doesn't mean it is there for you to take? ! That is theft , please process my refund ASAP!!!!!</p> <p>It's a also sad that I called in to request a refund and I was told that MFC does not have the facilities to call me back to discuss my complaint, hence I have chosen to use this platform. #ThankHelloPeter</p>
Good Day Karabo
Please accept our apology for the inconvenience caused to you.
Please note that i will investigate the matter, and I will come back to you as soon as possible.
Kind regards
Louis Masilo
Good Day Karabo
Please accept our apology for the inconvenience caused to you.
Please note that i will investigate the matter, and I will come back to you as soon as possible.
Kind regards
Louis Masilo
Hi Louis
I hereby acknowledge your response and look forward to receiving feedback.
I have released that MFC refunded a portion of my money back this afternoon and will await for your call and the rest of my funds.
Hi Louis
I hereby acknowledge your response and look forward to receiving feedback.
I have released that MFC refunded a portion of my money back this afternoon and will await for your call and the rest of my funds.
Hi Louis
I still have not received a call from your department or any other department within MFC advising on how my complaint will be resolved.
As stated above I received a portion of my funds back and need feedback on the rest of my funds.
I intend to go shopping tomorrow morning, therefore if no feedback is received before COB today I will start at the bank tomorrow reversing the unauthorised debit .
Kind Regards
Hi Louis
I still have not received a call from your department or any other department within MFC advising on how my complaint will be resolved.
As stated above I received a portion of my funds back and need feedback on the rest of my funds.
I intend to go shopping tomorrow morning, therefore if no feedback is received before COB today I will start at the bank tomorrow reversing the unauthorised debit .
Kind Regards
