LS
Lyzo S

1 reviews | Active since Dec 2021

10 Dec 2021, 14:08

Horrible Service Collections department.

Dear MFC I have written to you informing you about my Aunt who passed away and my case was give to a gentlemen named Thato Maseko whom is not reachable from his direct line given to me by your agents. its been a week now that i have been waiting to be engaged on this conversation. Your service is horrible. i was put to into his department no 1 is picking the calls and no 1 is willing to deal with this issue. get back to me ASAP

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply10 Dec 2021, 14:15
Official
Good day

We acknowledge receipt of your complaint and confirm the same will be assigned to a specialist to assist accordingly.

We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.

Kind regards
Client Value Management
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