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thapelo.kubelo thapelo.kubelo

1 reviews | Active since Jan 2014

18 Jul 2017, 15:52

Horrible Service

<p>I took a contract with MFC the installment that i signed for is R6375 that included warranty and tracking device, a couple of days later i get a call from one of their consultant she tells now my instalments is R6500 i ask her were does that come from and she has no clue she tells me she will call back nothing till today, i sent emails and the person on the other cannot figure it out, days later i call the call centre speaks to some lady who then puts me on hold forever as she couldnt figure it out as well, so my plea is simple i have signed a contract of R6375 with you and thats what i expect to pay month end and Rand extra i'm taking this to NCR and FSB</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply19 Jul 2017, 10:16
Official

Dear thapelo15

We acknowledge receipt of your complaint.

A Service Resolution Specialists will be in contact with you shortly to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

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