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Sarah T

1 reviews | Active since Mar 2018

18 May 2021, 08:25

Horrible / NO Service

I have lodged a complaint about my debit orders being incorrect. It's been a week and I still haven't received any feedback. I do not recommend taking up finance with MFC. Their customer service is extremely useless. They quick to debit your account but will not assist you when they debit the incorrect amount.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply18 May 2021, 09:10
Official
Good day Sarah

We acknowledge receipt of your complaint.

Please note a follow up has been sent to the resolution specialist assigned to your complaint to urgently assist and provide you with feedback.

We sincerely apologise for the inconvenience caused.

Trust that the above is in order.

Kind regards