TM
Tshepang M
1 reviews | Active since Oct 2021
09 Dec 2021, 08:40
Horrible experience with Nedbank MFC
I have called Nedbank MFC customer service line several times including lodging a complaint regarding my request for all my car insurance contracts but I have not received any valid responses from them. I am only told that someone would call later in the day to assist or they will respond in 24hours.This has been happening for 3 months. Intially after accepting their car insurance offers I never received any confirmation contracts from them. I Currently need to claim from the insurances but I can't continue with the process if I don't have all the required information per insurance. I will never recommend Nedbank MFC to anyone.
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Replies (1)
Motor Finance Corporation's replyOfficial
09 Dec 2021, 09:43Good day Ms Molooi
We trust all is well.
We acknowledge receipt of your complaint and confrim the same was allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
We trust all is well.
We acknowledge receipt of your complaint and confrim the same was allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
Motor Finance Corporation's reply09 Dec 2021, 09:43
Official
Good day Ms Molooi
We trust all is well.
We acknowledge receipt of your complaint and confrim the same was allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
We trust all is well.
We acknowledge receipt of your complaint and confrim the same was allocated to one of our specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***