JN
Jamie-Lee November

1 reviews | Active since Dec 2018

14 May 2024, 08:40

Horrible experience, aggressive agent, so many lies!

On Wednesday I received a call from one of the agents at MFC to renew my current vehicle warranty. I informed him that I do not want to renew because it adds interest to my capital finance and increases my monthly premium. He immediately became extremely rude and told me I cannot cancel because I agreed to automatic renewal (first lie) and that my interest would not go up and my monthly premium would remain the same (second lie). Due to his aggression, I felt compelled to say yes. I received the documents today showing all the increases that he assured me would not happen. Fo better MFC. Your agents take advantage as soon as they are speaking to a woman and assume we know nothing. I wish I had financed my car with another bank because every single time I interact with one of your employees I have a horrible experience. I cannot wait for the finance agreement to come to an end.

0
Replies (0)