ZN
Zuko N
1 reviews | Active since Jun 2015
18 Dec 2018, 15:35
Horrible after sale service
I have called MFC more than once to no avail. Last time i spoke to a consultant to get a settlement letter and my statement i advised that i was not getting my statement and that i would also like to access my account.
that was in Oct 2018 to this day i have not had access to my things and am still not getting my statement.
To top things, whenever i call i never get through. does the contact centre even exists? Should i log my complaint directly with Nedbank as i am losing hope with even the likely hood of getting a response.
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Motor Finance Corporation's replyOfficial
18 Dec 2018, 15:42Dear Zjack
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist perusal.
You will be contacted with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist perusal.
You will be contacted with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Motor Finance Corporation's reply18 Dec 2018, 15:42
Official
Dear Zjack
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist perusal.
You will be contacted with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist perusal.
You will be contacted with feedback.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***