Highly disappointed in MFC

<p>For 2 years now I have been requesting and asking MFC why my debit order has not been going off. Each and every month for the past 2 years I have been making EFT payments since I could not get a resolution. And all of a sudden I get an sms to say that my account is arrears hence that I already made an EFT on the 20th of every month. I have been making phone calls I have been sending emails to them and all I get is that they will look into it and never get any feeback. Than a few months goes by and all of a sudden a new collection official calls me and I have to explain my story once again for the 100 th of times. My credit profile is being affected by this mess that MFC cant resolve I have sended my banking details once again. I am just fed up at this point. I have all the emails that has been sended to the varouis collections officials. </p>