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Verleen N

1 reviews | Active since Dec 2015

17 Mar 2016, 19:22

Hidden Costs

I had a call for a value added product that would cost me R42.00 pm however the agent forgot to add that it would be added onto my car purchase agreement, when I noticed this I immediately sent an email to cancel this as obviously it's n interest bearing account. An Regent agent call and assured me it would be cancelled just received my statement and there is no cancellation done nor a revised agreement. And this almost a month later.

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Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply18 Mar 2016, 08:35
Official
Hello Vercasco,


Please note that we have referred the natter to the relevant department for assistance.

I will provide feedback to you as soon as possible.

Kind regards
Louis Masilo
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VN
Verleen N's update05 May 2016, 08:32
Reviewer Update
After numerous emails and phoning this has still not been resolved. Regent sent me a email today to state they refunded MFC after I received and email from Louis Masilo from MFC stating they where not refunded# MFCsucks!!!!!!!!!!