Help!!!

I have been battling for months now to get help with accessing my online profile. This is the second hello Peter review. It seems that's the only way to get someone at mfc to actually talk to you. I was told the issue was resolved multiple times but when I log in, it says no account details found! I am not in a position to wait 20 min for someone to answer at the call center. I tried using emailing for settlement quotes, no response. Honestly MFC, what else must I do!!!?????